APPLICABILITY OF THE AGREEMENT:

This agreement ("user agreement") incorporates the terms and conditions for Pinki Tours And Travels(Regd.). ("PinkyTravels") to provide services to the person (s) ("the User") intending to purchase or inquiring for any products and/ or services of PINKYTRAVELS by using PINKYTRAVELS's websites or using any other customer interface channels of PINKYTRAVELS which includes its sales persons, offices, call centers, advertisements, information campaigns etc. Both User and PINKYTRAVELS are individually referred as 'party' to the agreement and collective referred to as 'parties'.

USER'S RESPONSIBILITY OF COGNIZANCE OF THIS AGREEMENT

The Users availing services from PINKYTRAVELS shall be deemed to have read, understood and expressly accepted the terms and conditions of this agreement, which shall govern the desired transaction or provision of such services by PINKYTRAVELS for all purposes, and shall be binding on the User. All rights and liabilities of the User and/or PINKYTRAVELS with respect to any services to be provided by PINKYTRAVELS shall be restricted to the scope of this agreement.

PINKYTRAVELS reserves the right, in its sole discretion, to terminate the access to any or all PINKYTRAVELS websites or its other sales channels and the related services or any portion thereof at any time, without notice, for general maintenance or any reason what so ever.

Certain products or services (e.g. hotel reservations) may be provided by third party suppliers. In addition to this Agreement, there are certain terms of service (TOS) specific to the services rendered/ products provided by PINKYTRAVELS like the air tickets, MICE, bus, rail, holiday packages etc. Such TOS will be provided/ updated by PINKYTRAVELS which shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement, the terms of this Agreement shall prevail. The User shall be required to read and accept the relevant TOS for the service/ product availed by the User.

Additionally, the Service Provider itself may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each Service (for example, flights, hotel reservations, packages, etc.). The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal, including terms and conditions set forth in a Service Providers' fare rules, contract of carriage or other rules.

PINKYTRAVELS's Services are offered to the User conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement and the TOS, as may be applicable from time to time. For the removal of doubts, it is clarified that availing of the Services by the User constitutes an acknowledgement and acceptance by the User of this Agreement and the TOS. If the User does not agree with any part of such terms, conditions and notices, the User must not avail PINKYTRAVELS's Services.

In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any other PINKYTRAVELS document, then these terms shall control.

THIRD PARTY ACCOUNT INFORMATION

By using the Account Access service in PINKYTRAVELS's websites, the User authorizes PINKYTRAVELS and its agents to access third party sites, including that of Banks and other payment gateways, designated by them or on their behalf for retrieving requested information While registering, the User will choose a password and is responsible for maintaining the confidentiality of the password and the account.

The User is fully responsible for all activities that occur while using their password or account. It is the duty of the User to notify PINKYTRAVELS immediately in writing of any unauthorized use of their password or account or any other breach of security. PINKYTRAVELS will not be liable for any loss that may be incurred by the User as a result of unauthorized use of his password or account, either with or without his knowledge. The User shall not use anyone else's password at any time

FEES PAYMENT

PINKYTRAVELS reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the services. PINKYTRAVELS further reserves the right to alter any and all fees from time to time, without notice.

The User shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the services.

In case, there is a short charging by PINKYTRAVELS for listing, services or transaction fee or any other fee or service because of any technical or other reason, it reserves the right to deduct/charge/claim the balance subsequent to the transaction at its own discretion.

Any increase in the price charged by firm on account of change in rate of taxes or imposition of new taxes by Government shall have to be borne by customer.

In the rare possibilities of the reservation not getting confirmed for any reason whatsoever, we will process the refund and intimate you of the same. Pinki Tours and Travels is not under any obligation to make another booking in lieu of or to compensate/ replace the unconfirmed one. All subsequent further bookings will be treated as new transactions with no reference to the earlier unconfirmed reservation.

The User shall request Pinki Tours and Travels for any refunds against the unutilized or 'no show' air or hotel booking for any reasons within 90 days from the date of departure for the air ticket and/or the date of check in for the hotel booking. Any applicable refunds would accordingly be processed as per the defined policies of Airlines, hotels and Pinki Tours and Travels as the case may be. No refund would be payable for any requests made after the expiry of 90 days as above and all unclaimed amounts for such unutilized or 'no show' air or hotel booking shall be deemed to have been forfeited.

PINKYTRAVELS reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the services. PINKYTRAVELS further reserves the right to alter any and all fees from time to time, without notice.

The User shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the services.

In case, there is a short charging by PINKYTRAVELS for listing, services or transaction fee or any other fee or service because of any technical or other reason, it reserves the right to deduct/charge/claim the balance subsequent to the transaction at its own discretion.

Any increase in the price charged by firm on account of change in rate of taxes or imposition of new taxes by Government shall have to be borne by customer.

In the rare possibilities of the reservation not getting confirmed for any reason whatsoever, we will process the refund and intimate you of the same. Pinki Tours and Travels is not under any obligation to make another booking in lieu of or to compensate/ replace the unconfirmed one. All subsequent further bookings will be treated as new transactions with no reference to the earlier unconfirmed reservation.

The User shall request Pinki Tours and Travels for any refunds against the unutilized or 'no show' air or hotel booking for any reasons within 90 days from the date of departure for the air ticket and/or the date of check in for the hotel booking. Any applicable refunds would accordingly be processed as per the defined policies of Airlines, hotels and Pinki Tours and Travels as the case may be. No refund would be payable for any requests made after the expiry of 90 days as above and all unclaimed amounts for such unutilized or 'no show' air or hotel booking shall be deemed to have been forfeited.

CONFIDENTIALITY

Any information which is specifically mentioned by PINKYTRAVELS as Confidential shall be maintained confidentially by the user and shall not be disclosed unless as required by law or to serve the purpose of this agreement and the obligations of both the parties therein.

USAGE OF THE MOBILE NUMBER OF THE USER BY PINKYTRAVELS

PINKYTRAVELS may send booking confirmation, itinerary information, cancellation, payment confirmation, refund status, schedule change or any such other information relevant for the transaction, via SMS or by voice call on the contact number given by the User at the time of booking; PINKYTRAVELS may also contact the User by voice call, SMS or email in case the User couldn't or hasn't concluded the booking, for any reason what so ever, to know the preference of the User for concluding the booking and also to help the User for the same. The User hereby unconditionally consents that such communications via SMS and/ or voice call by PINKYTRAVELS is (a) upon the request and authorization of the User, (b) "transactional" and not an 'unsolicited commercial communication' as per the guidelines of Telecom Regulation Authority of India (TRAI) and (c) in compliance with the relevant guidelines of TRAI or such other authority in India and abroad. The User will indemnify PINKYTRAVELS against all types of losses and damages incurred by PINKYTRAVELS due to any action taken by TRAI, Access Providers (as per TRAI regulations) or any other authority due to any erroneous compliant raised by the User on PINKYTRAVELS with respect to the intimations mentioned above or due to a wrong number or email id being provided by the User for any reason whatsoever.

ONUS OF THE USER

PINKYTRAVELS is responsible only for the transactions that are done by the User through PINKYTRAVELS. PINKYTRAVELS will not be responsible for screening, censoring or otherwise controlling transactions, including whether the transaction is legal and valid as per the laws of the land of the User.

The User warrants that they will abide by all such additional procedures and guidelines, as modified from time to time, in connection with the use of the services. The User further warrants that they will comply with all applicable laws and regulations regarding use of the services with respect to the jurisdiction concerned for each transaction.

The User represent and confirm that the User is of legal age to enter into a binding contract and is not a person barred from availing the Services under the laws of India or other applicable law.

ADVERTISERS ON PINKYTRAVELS OR LINKED WEBSITES

PINKYTRAVELS is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages. PINKYTRAVELS does not endorse any advertiser on its web pages in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

The linked sites are not under the control of PINKYTRAVELS and PINKYTRAVELS is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. PINKYTRAVELS is providing these links to the Users only as a convenience and the inclusion of any link does not imply endorsement of the site by PINKYTRAVELS.

Cancellation Policy

The Customer agree that the booking made are subject to the cancellation policy set out on the booking page or as communicated to the customers in writing.

INSURANCE

Unless explicitly provided by PINKYTRAVELS in any specific service or deliverable, obtaining sufficient insurance coverage is the obligation/option of the user and PINKYTRAVELS doesn't accept any claims arising out of such scenarios.

Insurance, if any provided as a part of the service/ product by PINKYTRAVELS shall be as per the terms and conditions of the insuring company. The User shall contact the insurance company directly for any claims or disputes and PINKYTRAVELS shall not provide any express or implied undertakings for acceptance of the claims by the insurance company.

FORCE MAJURE CIRCUMSTANCES

The user agrees that there can be exceptional circumstances where the service operators like the airlines, hotels, the respective transportation providers or concerns may be unable to honor the confirmed bookings due to various reasons like climatic conditions, labor unrest, insolvency, business exigencies, government decisions, operational and technical issues, route and flight cancellations etc. If PINKYTRAVELS is informed in advance of such situations where dishonor of bookings may happen, it will make its best efforts to provide similar alternative to its customers or refund the booking amount after reasonable service charges, if supported and refunded by that respective service operators. The user agrees that PINKYTRAVELS being an agent for facilitating the booking services shall not be responsible for any such circumstances and the customers have to contact that service provider directly for any further resolutions and refunds.

The User agrees that in situations due to any technical or other failure in PINKYTRAVELS, services committed earlier may not be provided or may involve substantial modification. In such cases, PINKYTRAVELS shall refund the entire amount received from the customer for availing such services minus the applicable cancellation, refund or other charges, which shall completely discharge any and all liabilities of PINKYTRAVELS against such non-provision of services or deficiencies. Additional liabilities, if any, shall be borne by the User.

PINKYTRAVELS shall not be liable for delays or inabilities in performance or nonperformance in whole or in part of its obligations due to any causes that are not due to its acts or omissions and are beyond its reasonable control, such as acts of God, fire, strikes, embargo, acts of government, acts of terrorism or other similar causes, problems at airlines, rails, buses, hotels or transporters end. In such event, the user affected will be promptly given notice as the situation permits.

Without prejudice to whatever is stated above, the maximum liability on part of PINKYTRAVELS arising under any circumstances, in respect of any services offered on the site, shall be limited to the refund of total amount received from the customer for availing the services less any cancellation, refund or others charges, as may be applicable. In no case the liability shall include any loss, damage or additional expense whatsoever beyond the amount charged by PINKYTRAVELS for its services.

In no event shall PINKYTRAVELS and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the PINKYTRAVELS website(s) or any other channel . Neither shall PINKYTRAVELS be responsible for the delay or inability to use the PINKYTRAVELS websites or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the PINKYTRAVELS website(s), or otherwise arising out of the use of the PINKYTRAVELS website(s), whether based on contract, tort, negligence, strict liability or otherwise.

PINKYTRAVELS is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages.

SAFETY OF DATA DOWNLOADED

The User understands and agrees that any material and/or data downloaded or otherwise obtained through the use of the Service is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Nevertheless, PINKYTRAVELS will always make its best endeavors to ensure that the content on its websites or other information channels are free of any virus or such other malwares.

FEEDBACK FROM CUSTOMER AND SOLICITATION:

The User is aware that Pinki Tours and Travels provides various services like hotel bookings, car rentals, holidays and would like to learn about them, to enhance his / her travel experience. The User hereby specifically authorizes Pinki Tours and Travels to contact the User with offers on various services offered by it through direct mailers, e-mailers, telephone calls, short messaging services (SMS) or any other medium, from time to time. In case that the customer chooses not to be contacted, he /she shall write to Pinki Tours and Travels for specific exclusion at service@Pinki Tours and Travels.com or provide his / her preferences to the respective service provider. The customers are advised to read and understand the privacy policy of PINKYTRAVELS on its website in accordance of which PINKYTRAVELS contacts, solicits the user or shares the user's information.

PROPRIETARY RIGHTS

PINKYTRAVELS may provide the User with contents such as sound, photographs, graphics, video or other material contained in sponsor advertisements or information. This material may be protected by copyrights, trademarks, or other intellectual property rights and laws.

The User may use this material only as expressly authorized by PINKYTRAVELS and shall not copy, transmit or create derivative works of such material without express authorization.

The User acknowledges and agrees that he/she shall not upload post, reproduce, or distribute any content on or through the Services that is protected by copyright or other proprietary right of a third party, without obtaining the written permission of the owner of such right.

Any copyrighted or other proprietary content distributed with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.

VISA OBLIGATIONS OF THE USER

The travel bookings done by PINKYTRAVELS are subject to the applicable requirements of Visa which are to be obtained by the individual traveller. PINKYTRAVELS is not responsible for any issues, including inability to travel, arising out of such Visa requirements and is also not liable to refund for the untraveled bookings due to any such reason.

PERSONAL AND NON-COMMERCIAL USE LIMITATION

Unless otherwise specified, the PINKYTRAVELS services are for the User's personal and non - commercial use. The User may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the PINKYTRAVELS website(s) without the express written approval from PINKYTRAVELS.

INDEMNIFICATION

The User agrees to indemnify, defend and hold harmless PINKYTRAVELS and/or its affiliates, their websites and their respective lawful successors and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by PINKYTRAVELS and/or its affiliates, partner websites and their respective lawful successors and assigns that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to this agreement.

The user shall be solely and exclusively liable for any breach of any country specific rules and regulations or general code of conduct and PINKYTRAVELS cannot be held responsible for the same.

RIGHT TO REFUSE

PINKYTRAVELS at its sole discretion reserves the right to not to accept any customer order without assigning any reason thereof. Any contract to provide any service by PINKYTRAVELS is not complete until full money towards the service is received from the customer and accepted by PINKYTRAVELS.

Without prejudice to the other remedies available to PINKYTRAVELS under this agreement, the TOS or under applicable law, PINKYTRAVELS may limit the user's activity, or end the user's listing, warn other users of the user's actions, immediately temporarily/indefinitely suspend or terminate the user's registration, and/or refuse to provide the user with access to the website if:

• The user is in breach of this agreement, the TOS and/or the documents it incorporates by reference;
• PINKYTRAVELS is unable to verify or authenticate any information provided by the user; or
• PINKYTRAVELS believes that the user's actions may infringe on any third party rights or breach any applicable law or otherwise result in any liability for the user, other users of the website and/or PINKYTRAVELS.

PINKYTRAVELS may at any time in its sole discretion reinstate suspended users. Once the user have been indefinitely suspended the user shall not register or attempt to register with PINKYTRAVELS or use the website in any manner whatsoever until such time that the user is reinstated by PINKYTRAVELS.

Notwithstanding the foregoing, if the user breaches this agreement, the TOS or the documents it incorporates by reference, PINKYTRAVELS reserves the right to recover any amounts due and owing by the user to PINKYTRAVELS and/or the service provider and to take strict legal action as PINKYTRAVELS deems necessary.

RIGHT TO CANCELLATION BY PINKYTRAVELS IN CASE OF INVALID INFROMATION FROM USER

The User expressly undertakes to provide to PINKYTRAVELS only correct and valid information while requesting for any services under this agreement, and not to make any misrepresentation of facts at all. Any default on part of the User would vitiate this agreement and shall disentitle the User from availing the services from PINKYTRAVELS.

In case PINKYTRAVELS discovers or has reasons to believe at any time during or after receiving a request for services from the User that the request for services is either unauthorized or the information provided by the User or any of them is not correct or that any fact has been misrepresented by him, PINKYTRAVELS in its sole discretion shall have the unrestricted right to take any steps against the User(s), including cancellation of the bookings, etc. without any prior intimation to the User. In such an event, PINKYTRAVELS shall not be responsible or liable for any loss or damage that may be caused to the User or any of them as a consequence of such cancellation of booking or services.

The User unequivocally indemnifies PINKYTRAVELS of any such claim or liability and shall not hold PINKYTRAVELS responsible for any loss or damage arising out of measures taken by PINKYTRAVELS for safeguarding its own interest and that of its genuine customers. This would also include PINKYTRAVELS denying/cancelling any bookings on account of suspected fraud transactions.

INTERPRETATION NUMBER AND GENDER

The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine, feminine and neuter form. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", 'hereunder" and words of similar import refer to this agreement as a whole.

SEVERABILITY

If any provision of this agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.

HEADINGS

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this agreement, terms and conditions, notices, or the right to use this website by the User contained herein or any other section or pages of PINKYTRAVELS Websites or its partner websites or any provision hereof in any manner whatsoever.

In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular PINKYTRAVELS website, then these terms shall control.

RELATIONSHIP

None of the provisions of any agreement, terms and conditions, notices, or the right to use this website by the User contained herein or any other section or pages of PINKYTRAVELS Websites or its partner websites, shall be deemed to constitute a partnership between the User and PINKYTRAVELS and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way.

UPDATION OF THE INFORMATION BY PINKYTRAVELS

User acknowledges that PINKYTRAVELS provides services with reasonable diligence and care. It endeavors its best to ensure that User does not face any inconvenience. However, at some times, the information, software, products, and services included in or available through the PINKYTRAVELS websites or other sales channels and ad materials may include inaccuracies or typographical errors which will be immediately corrected as soon as PINKYTRAVELS notices them. Changes are/may be periodically made/added to the information provided such. PINKYTRAVELS may make improvements and/or changes in the PINKYTRAVELS websites at any time without any notice to the User. Any advice received except through an authorized representative of PINKYTRAVELS via the PINKYTRAVELS websites should not be relied upon for any decisions.

MODIFICATION OF THESE TERMS OF USE

PINKYTRAVELS reserves the right to change the terms, conditions, and notices under which the PINKYTRAVELS websites are offered, including but not limited to the charges. The User is responsible for regularly reviewing these terms and conditions.

JURISDICTION

PINKYTRAVELS hereby expressly disclaims any implied warranties imputed by the laws of any jurisdiction or country other than those where it is operating its offices. PINKYTRAVELS considers itself and intends to be subject to the jurisdiction only of the courts of NCR of Delhi, India.

RESPONSIBILITIES OF USER VIS-?-VIS THE AGREEMENT

The User expressly agrees that use of the services is at their sole risk. To the extent PINKYTRAVELS acts only as a booking agent on behalf of third party service providers, it shall not have any liability whatsoever for any aspect of the standards of services provided by the service providers. In no circumstances shall PINKYTRAVELS be liable for the services provided by the service provider. The services are provided on an "as is" and "as available" basis. PINKYTRAVELS may change the features or functionality of the services at any time, in their sole discretion, without notice. PINKYTRAVELS expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. No advice or information, whether oral or written, which the User obtains from PINKYTRAVELS or through the services shall create any warranty not expressly made herein or in the terms and conditions of the services. If the User does not agree with any of the terms above, they are advised not to read the material on any of the PINKYTRAVELS pages or otherwise use any of the contents, pages, information or any other material provided by PINKYTRAVELS. The sole and exclusive remedy of the User in case of disagreement, in whole or in part, of the user agreement, is to discontinue using the services after notifying PINKYTRAVELS in writing.

Pinki Tours and Travels Terms of Service

This web site agent.PinkyTravels.com (the "Site") including the mobile site, Smartphone App Platforms such as iOS, Android, Windows is published and maintained by Pinki Tours and Travels(Regd.) (together with its subsidiaries and other affiliates, "us", "We", "our" or "Pinkytravels"). By accessing or using the Site or by using the Service on the Site you agree to be bound by these terms and conditions set forth below including any additional guidelines and future modifications. When you access any sub-site, webpage, hyperlink (whether belonging to an `associate` of Pinkytravels or otherwise) through this site, then such sub-site may have its own terms and conditions of use which is specific to such sub-site, webpage, hyperlink. The sub-sites, webpage, hyperlink may contain such additional terms and conditions of use as may be set out in such sub-sites, webpage, hyperlink. PinkyTravels may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. You shall re-visit the "Terms & Conditions" link from time to time to stay abreast of any changes that the "Site" may introduce. Your Agreement to these Terms and Conditions for availing Service

The Terms and Conditions is a legal contract between you being, an individual customer, user, or beneficiary of this service, and Pinki Tours and Travels (Regd.) having its registered office at C-3, Wazirpur Industrial Area Delhi 110052. PinkyTravels acts as an "Intermediary" solely to assist customers in gathering travel information, determining the availability of travel-related products and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for facilitating travel requirements. You acknowledge that PinkyTravels merely provides intermediary services in order to facilitate services to you. PinkyTravels is not the last mile service provider to you and therefore PinkyTravels shall not be deemed to be responsible for any lack or deficiency of services provided by any person or entity including airline, hotel, activity provider or similar agency), you shall engage, hire from the content available on the Site. Use of the Website

As a condition of your use of this Website, you warrant that:

1. you possess the legal authority to create a binding legal obligation and enter into these Terms of Use.
2. you will use this Website in accordance with the Terms of Use,
3. you will use this Website to make only legitimate reservations for you or for another person for whom you are legally authorized to act,
4. you will inform such other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto,
5. you will provide your proper and accurate Name (as per Passport or any other office ID), Address, Email ID, Cell Number . You will be solely responsible for the Information provided and in case of any error or mistake in provision of information, PinkyTravels will not be liable for the same
6. all information supplied by you on this Website is true, accurate, current and complete,
7. if you have an online account with this Website, you will safeguard your login details : login ID and password and will supervise the same. You will be completely responsible for any use or misuse of your account by you and anyone other person other than you.

PinkyTravels retains the right in its sole discretion to deny access to anyone to this Website and the services we offer, at any time without notice and for any reason, including, but not limited to, for violation of these Terms of Use. Communication Policy of the site

1. Upon transacting on the Site, you will receive an e-mail from PinkyTravels informing the status of your transaction. The e-mail will be sent to e-mail address provided by you and PinkyTravels is not responsible towards the receipt of the said e-mail in your inbox. You will have to take due care and caution. You are responsible for entering the proper and accurate contact details including your name (as per Passport), email ID to ensure that we can effectively communicate with you.
2. The customer acknowledges that the SMS (Short Messaging Service) provided by PinkyTravels is an additional facility provided for the customer`s convenience. It is not mandatory under the law in force to provide SMS service alerts to the customers. In case you do not receive any SMS for whatsoever reason, PinkyTravels is not liable for the same.
3. PinkyTravels is not responsible to provide information on any change in flight schedules, cancellation, status of airline/hotel etc.
4. Any grievance regarding the service should be communicated as per the grievance policy laid out herein.

Site and its Content

This Site is only for your personal use. You shall not copy, license, adapt, distribute, exchange, modify, sell or transmit any content or material from this Site, including but not limited to any text, images, audio, video or links for any business, commercial or public purpose. PinkyTravels grants you a non-exclusive, non-transferable, limited right to enter, view, use and transact on this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way. Access to certain areas of the Site may only be available to registered members. To become a registered member, you may be required to answer certain questions and provide certain details. Answers to such questions and details is mandatory. You represent and warrant that all information you supply to us, about yourself, and others, is true and accurate. You understand that except for information, products or services clearly indicated as being supplied by PinkyTravels, we do not operate, control, or endorse any information, products or services on the Internet in anyway. You also understand that PinkyTravels cannot and does not guarantee or warrant that files available for downloading through the Site will be free of viruses, worms or other code that may be damaging. You are responsible for implementing procedures to satisfy your particular requirements and for accuracy of data input and output. PinkyTravels may add, change, discontinue, remove or suspend any other Content or services posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

Ownership

All materials on this Site, including but not limited to audio, images, software, text, icons and such like (the "Content"), are protected by copyright under international conventions and intellectual property laws. You cannot use or license the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content. There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by PinkyTravels or otherwise. By displaying them on this Site, PinkyTravels is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, civil and criminal statutes. The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or service reservations booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website.

Availability, Rules of Service

The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location. The products and services also are subject to availability, PinkyTravels shall not be responsible if at the time of completing the transaction on the Site, the product is not available or is sold out. You should check with customer support (add hyper link) for the availability of specific products and services in your area. All the products and services available on the Website are governed by the rules of service and regulations including the terms of contract of carriage, of the respective service provider. You are requested to refer to, acquaint and abide by those rules of service and regulations of the respective service provider, prior to booking with us.

Visa Guidelines

Please carry a valid visa for the country you will be visiting or transiting through. Please check with the concerned airline and embassy for concerned Visa requirements

PinkyTravels Rights

If you send any communications or materials to PinkyTravels by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated by PinkyTravels, as non-confidential. You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way PinkyTravels uses such material. Any material submitted to this Site may be adapted, broadcasted, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by PinkyTravels anywhere in the world, in any medium, forever.

Others` rights

If this Site contains bulletin boards, chat rooms, blogs, access to mailing lists or other message or communication facilities, you agree to use the same only to send and receive messages and materials that are proper and related thereto. By way of example and not as a limitation, you agree that when using the Site or any facility available herefrom, you shall not do any of the following:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others
• Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information
• Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents thereof as may be required by law
• Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another`s computer
• Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded
• Falsify the origin or source of software or other material contained in a file that is uploaded
• Advertise or offer to sell any goods or services, or conduct or forward surveys, contests or chain letters, or download any file posted by another user of a Forum that the User knows, or reasonably should know, cannot be legally distributed in such manner. use this Website or its contents for any commercial purpose;make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand; access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission; violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website; take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure; deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or 'frame', 'mirror' or otherwise incorporate any part of this Website into any other website without our prior written authorization.
• Not to host, display, upload, modify, publish, transmit, update or share the following:
1. Information belonging to another person for which the user does not have any right.
2. Information that is hateful, grossly harmful including harmful to minors, pedophilic, invasive of another privacy, racially, ethnically objectionable, disparaging, encouraging money laundering or gambling.
3. Information that infringes any Patent, Trademark, Copyright or other Proprietary rights.
4. Information that deceives or misleads the addressee about the origin of such message or communicates any information which is grossly offensive or menacing in nature.
5. Information that threatens the unity, integrity, defense, Security or Sovereignty of India, friendly relation with foreign states or Public order or cause incitement to the commission of any cognizable offence or prevents investigation of any offence or insulting any other nation.
6. Information that impersonates another person.

If your booking or account shows signs of fraud, abuse, or suspicious activity, PinkyTravels may cancel any travel or service reservations associated with your name, email address, or account, and close any associated PinkyTravels accounts. In addition, PinkyTravels may verify (i.e. preauthorize) your credit card. If you have conducted any fraudulent activity, PinkyTravels reserves the right to take any necessary legal action and you may be liable for monetary losses to PinkyTravels, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact PinkyTravels Customer Service. PinkyTravels reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of PinkyTravels`s systems as well as its client`s interests are and remain, well-protected. Towards this end, PinkyTravels may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you. If PinkyTravels, in its sole and exclusive discretion, concludes that the said transactions are not or do not reasonably appear to be, authentic, enforceable or valid, then PinkyTravels may cancel the said orders at any time up before the scheduled time of departure of the relevant flight or before the expected date of visit to any property booked through PinkyTravels.

Transmitted Material

Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (sent in code). Sending a message to PinkyTravels does not cause PinkyTravels to have any special responsibility to you. The copyright in the contents of this website belong to PinkyTravels. Accordingly PinkyTravels reserves all rights. Copying of part or all the contents of this website without permission of PinkyTravels is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided. Offers, Contests and interactions

This Site may contain contests that require you to send in material or information about yourself or offer prizes. Each offers, contest and interactions has its own rules, which you must read and agree to before you participate.

Disclaimer and No Warranties

You acknowledge that PinkyTravels is an intermediary and is not liable for any 3rd party (suppliers) obligations due to rates, quality, and all other instances, whether to any such subscribers or otherwise. You expressly agree that use of the services and the site is at your sole risk. It is your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the site or on the internet generally. We do not warrant that the service will be uninterrupted or error-free or that defects in the site will be corrected. The materials on this site are provided and "as available," "with all faults" basis and without warranties or representations of any kind either expressed or implied. Information, software, products, and services contained on this website, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by PinkyTravels, PinkyTravels Affiliates and their respective suppliers. The material in this Site could include technical inaccuracies or typographical errors. PinkyTravels may make changes or improvements at any time. To the fullest extent permissible pursuant to applicable law, PinkyTravels disclaims all warranties of merchantability, relating to the information and description of the hotel , air or any other travel products displayed on this website (including, without limitation, the pricing, photographs, list of amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers. Hotel or any other ratings displayed on this website are intended as only general guidelines, and PinkyTravels, PinkyTravels Affiliates and their respective suppliers do not guarantee the accuracy of the ratings. PinkyTravels, PinkyTravels Affiliates and their respective suppliers make no guarantees about the availability of specific products and services. PinkyTravels may make improvements and/or changes on this website at any time. PinkyTravels and its third party suppliers, licensors, and partners do not warrant or make any representations regarding the use or the results of the use of the services, the site or any reference sites in terms of correctness, accuracy, reliability, or otherwise. PinkyTravels does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavor to ensure your fullest satisfaction PinkyTravels does not warrant or make any representations regarding the use of or the result of the use of the material on the site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from other service providers such as airlines, hotel owners and tour operators. You acknowledge that this Website is provided only on the basis set out in these terms and conditions. Your uninterrupted access or use of this Website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Website. PinkyTravels does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site.

General Provisions Indemnification and Limitation of Liability

You agree to indemnify, save, and hold PinkyTravels, its affiliates, contractors, employees, officers, directors and agents harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the Services or of the Site, any violation by you of this Agreement, or any breach of the representations, warranties, and covenants made by you herein. In no event will PinkyTravels be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to (i) this agreement, (ii) the services, the site or any reference site, or (iii) your use or inability to use the services, the site (including any and all materials) or any reference sites. In no event will PinkyTravels or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers` total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to (i) this Agreement, (ii) the Services, (iii) your use or inability to use the Services or the Site (including any and all Materials) or any Reference Sites, or (iv) any other interactions with PinkyTravels, however caused and whether arising in contract, tort including negligence, warranty or otherwise, exceed the amount paid by you, if any, for using the portion of the Services or the Site giving rise to the cause of action or One Thousand Rupees (Rs.1000), whichever is less.