Terms and conditions

This website (the site) is published and maintained by Look n Book International Private Lt which is a travel Technology start up incorporated and existing in accordance with the laws of the Republic of India. When you access or browse or use this site you accept, without limitation or qualification the terms and conditions set forth below. This user agreement constitutes a binding contract between you the user and PTS.com with regards to the use of various services that are providedon the portal

Refund and Cancellation Policy

Cancellation and/or amendment of airline tickets shall at all times be subject to fees/charges/levies/payments as may be levied/payable to the relevant airline/carrier in accordance with such relevant airline/carrier cancellation/refund policy. Prior to booking tickets, you must acquaint yourself with the relevant airline/carrier cancellation/refund policy with respect to the ticket to be booked by you. Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant airline shall be to your account. At present a service fee of Rs 200/- and Rs 500/- being charged for domestic and International respectively over and above the airline cancellation/rebooking fees. The customer must read individual airline specific terms and conditions in order to find out if the ticket proposed to be booked/purchased is subject to any additional cancellation fee or charge. We take no liability whatsoever in this regard Please note that unless stated otherwise, it is mandatory to contact us for refunds and the airline will not directly refund the tickets booked from the website

Refund Policy:

The refund shall be processed within 15-20 working days from the date of the cancellation request. If we have received the payment through a valid credit card, then the same will be refunded to your credit card . All refunds shall be processed subject to processing of refunds by the respective airline/service provider. Please note convenience fee charged at the time of booking will not be refundable.

Modification of Terms

PTS.com reserves the right to change the terms, conditions and notices under which the services are offered through the website including but not limited the charge for the services provided through the website. The user shall be responsible for regularly reviewing the terms and conditions.

PTS.com and their respective suppliers. To the fullest extent permissible pursuant to applicable.

PTS.com disclaims all warranties on merchantability, relating to the information and description of the air or any other travel products displayed on this website (including without limitation, the pricing, photograph, general product description etc.) much of which information is provided by respective customers.

affiliates and their respective customers make no guarantees about the availability of specific products and services.

PTS.com may make improvements and/or changes on this website at any time.

PTS.com does not warrant that the functions contained in this Site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavor to ensure your fullest satisfaction.

PTS.com does not warrant or make any representation regarding the use of or the result of the use of the material on the Site in terms of their correctness, accuracy, reliability, or otherwise in so far as such material is derived from the service providers such as airlines and tour operators.

You acknowledge that this website will provide only on the basis set out in these terms and conditions. Your uninterrupted access or use of this website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the internet or other telecommunication services or as a result of any maintenance or other service work carried out on this website.

PTS.com does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the site. You also acknowledge that through this site.

PTS.com merely provides intermediary service orders in order to facilitate highest quality service to you.

PTS.com is not the last mile service provider to you and therefore PTS.com shall not to be responsible for any lack of deficiency of services provided by any person (airline, travel and tour operator, similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available in this site.

PTS.com will not be liable to you or to any other person for any direct, incident, punitive or consequential loss, damage, cost or expenses of any kind whatsoever and howsoever caused from out of usage of this site.

Visa Policy:

It is the duty and responsibility of the user to ascertain with PTS or any other authorized source to ensure that He or she has relevant Visa while getting any International ticket issued from the site. PTS.com is issuing the international tickets with the faith that you possess the required Visa necessary to fulfill the journey